Our lifetime warranty covers manufacturer defects for the life of the pump. Because our pumps are intended for single use, our lifetime manufacturer defect warranty is only valid for the original owner of our products, up to 1,000 hours, or two calendar years.
Please read the instructions thoroughly and assemble the pump correctly before use. User error or incorrect setup of the pump will result in milk reaching the pump motor. This is not covered under our warranty.
If the BabyBuddha pump is 'hacked' with our brands' components and the pump malfunctions, this is considered user error and is not covered under the warranty. Use only BabyBuddha brand components with our pumps.
BUYING AS A GIFT?
IF YOU ARE BUYING THIS PUMP AS A GIFT, YOU HAVE UNTIL 30 DAYS AFTER THE PUMP IS SHIPPED TO CONTACT INFO@BABYBUDDHAPRODUCTS.COM TO TRANSFER THE WARRANTY.
IF YOU ARE EXPERIENCING A TECHNICAL ISSUE, PLEASE EMAIL A VIDEO OF YOUR ISSUE AND EXPLANATION TO INFO@BABYBUDDHAPRODUCTS.COM
After the video is reviewed and your problem is assessed, our technicians will offer a solution or send a replacement part to you immediately.